Return Policy

Due to the nature of our all-natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.

We know that it can be difficult to order new skin care products online, hence we suggest you speak to our expect team via email or writing to before placing your order.

Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.

Avrell Soaps is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.

People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue the use of the product.

We are a 100% NATURAL PRODUCT company and we try to keep all our deliveries as plastic-free. Hence there are times when the packaging gets damaged. If you have a product loss like spillage or breakage of the container, we will replace the product for you. However, if it is only physical damage like a dent or a scratch, we will not be able to process a refund or return.

All order cancellation requests will receive the refunds via wallet ONLY.

We hope to serve you with the best!